Dear Customers,

Updated 31st August

Both stores are open from 4th July 2020. Full opening hours for each store can be found on the website here:
City Centre:

You can call us in either store (0121 212 9440 – City Centre & 0121 455 0793 – Edgbaston) during our opening hours, and we will also respond to emails ( &, Facebook messenger and instagram messages during our opening hours as well.

In store:

  • Click and collect is available from Great Western Arcade & Edgbaston, please select the collect from store option at checkout.
  • Both stores are open for take away sales and drinking in during their opening hours.
  • We have implemented additional cleaning and hygiene measures in store, and provide hand sanitiser to staff and customers.

Drinking in:

  • We are limiting the number of people who can be in the venue at any time to comply with social distancing measures.
  • Please book in advance through the website follow the links below to book a venue, we are only accepting limited walk-ins during this time.
    City Centre:
  • Please be patient with the staff as service will be different to what you would previously have got at Loki.

Home delivery and remote wine consultation:

  • Email us on or and provide your phone number. We will give you wine advice over the phone.
  • Or if you are a Facebook user you can use live chat on the website to get a wine consultation.
  • Free same day home delivery within 5 miles of either store for orders placed before 2pm for a minimum order of £40 – Delivery only available Wednesday-Friday.
  • For those of you further than 5 miles away we have reduced our free express courier service for a minimum order of £70.

Eat out to Help out

  • Both stores are participating in the Eat Out to Help Out scheme
  • Edgbaston is open Monday – Wednesday
  • Great Western Arcade is only open on Wednesday
  • Please follow the link at the top of the page for the opening times
  • Offer gives you 50% off food and soft drinks on qualifying days up-to the value of £10 per diner.

Tasting events:

  • Tasting events are going ahead, however in a limited capacity due to social distancing measures
  • We will contact you to arrange transfers of the tastings that are cancelled.

Online tastings:

We will be continuing to host online tasting both organised by us or private tastings.

For our online tastings please click here.

For private tastings please email one of the stores.

Corporate & Private events:

  • We are still hosting our usual corporate event for smaller groups. However if you want a larger corporate event online we can facilitate that for you. Please contact for details.